Frequently Asked Questions
How can I check the status of my order?
Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package every step of the way.
Can I cancel or change my order?
We begin processing orders as quickly as possible. If you need to cancel or make changes to your order, please contact us right away. While we can't guarantee changes after an order has been placed, we'll do our best to help.
When will my order ship?
All in-stock orders ship within 24–48 hours and on most occasions the same day if order placed before 1pm eastern, Monday through Friday, using USPS, UPS, or FedEx. Orders are not shipped on Saturdays or Sundays.
Do you offer expedited shipping?
At this time, we do not offer expedited shipping. All orders are shipped using our standard shipping methods.
Do you ship internationally?
Yes! We proudly ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees charged by their country.
How do I know if a part will fit my Subaru?
Product pages include fitment information whenever available. If you're unsure whether a part is compatible with your vehicle, contact us before placing your order. We're always happy to help.
What happens if an item is out of stock?
If an item becomes unavailable or has been discontinued after your order is placed, we'll contact you as soon as possible by email to discuss the available options.
What is your return policy?
You may request a return within 30 days of receiving your order. Returned items must be new, unused, in resellable condition, and include all original packaging.
Refunds exclude shipping and handling charges, customers are responsible for return shipping costs, and all approved returns are subject to a 25% restocking fee.
How do I start a return?
Simply contact us with your name, address, order number, and reason for your return. Once your request has been reviewed, we'll provide you with a Return Merchandise Authorization (RMA) number and return instructions.
Can I return an installed or used part?
No. We cannot accept returns on installed, used, or modified parts. Items returned without their original packaging or that are not in resellable condition are also not eligible for a refund.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 24 hours of delivery and keep all boxes, packaging materials, and damaged items. We'll work quickly to file a shipping claim and resolve the issue.
Do performance parts affect my vehicle's warranty?
Some aftermarket performance parts may affect your vehicle's factory warranty and may not be legal for use on public roads in all areas. It's the customer's responsibility to understand and comply with all applicable local, state, and federal laws before installing performance parts.
Still have a question?
We're always happy to help. Visit our Contact Us page or send us an email, and we'll get back to you as quickly as possible.